Privacy Policy
Welcome to Freebirds Study Center (“Freebirds,” “we,” “us,” or “our”). We are committed to protecting the privacy of our students, parents, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.yourwebsite.com] (the “Site”) or use our services.
By using our Site or enrolling in our programs, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or services.
1. Information We Collect
We may collect the following types of information:
a) Information You Provide to Us
- Name, email address, phone number
- Parent/guardian name and contact details (for student enrollments)
- Age/grade/class of the student
- Payment and billing information (processed securely via third-party payment gateways)
- Messages, feedback, or inquiries submitted through contact forms
b) Information Collected Automatically
- IP address, browser type, device information
- Pages visited, time spent on the Site, referring URLs
- Cookies and similar tracking technologies (see Section 4)
c) Information from Third Parties
- Data from advertising platforms (e.g., Meta/Facebook Ads, Google Ads) when you interact with our ads or landing pages
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our tutoring and mentorship programs
- Communicate with you regarding enrollment, classes, schedules, and updates
- Process payments and maintain billing records
- Respond to inquiries and provide customer support
- Send promotional communications (only with your consent, where required)
- Analyze Site usage to improve user experience
- Run and measure the performance of our advertising campaigns
- Comply with legal obligations
3. Children’s Privacy
Freebirds provides educational services to students, some of whom may be minors under applicable law. We collect student information only with the involvement and consent of a parent or legal guardian. We do not knowingly collect personal information directly from children without such consent. Parents/guardians may contact us at any time to review, update, or request deletion of their child’s information.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to:
- Remember your preferences
- Understand how visitors use our Site
- Measure the effectiveness of our advertising (e.g., via Meta Pixel, Google Analytics)
You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.
5. Third-Party Services
We may use trusted third-party services to operate our Site and services, including but not limited to:
- Google Analytics – website usage analytics
- Meta (Facebook/Instagram) Ads & Pixel – advertising and retargeting
- Payment gateways (e.g., Razorpay, PayU, Stripe) – secure payment processing
- Email/SMS service providers – communication with students and parents
These third parties have their own privacy policies, and we encourage you to review them.
6. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers who assist us in operating our business (under confidentiality obligations)
- Legal or regulatory authorities, if required by law
- A successor entity in the event of a merger, acquisition, or sale of assets
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications at any time
- Object to or restrict certain processing of your data
To exercise these rights, contact us at contact@freebirds.co.in .
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law (e.g., for financial/tax record-keeping).
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Freebirds Study Center
📍 Second Floor 08, Kendriya Vihar Shopping Complex, Sector Pi 4, Greater Noida, UP 201310
📧 contact@freebirds.co.in